ZLAW

Injured in an accident in Albania?

ZLAW is a law office in Tirana. We claim compensation for road and workplace accidents in Albania, and we handle your case here even after you have gone home.

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No win, no fee. We work in English, Italian and Albanian.

Who we help

People injured in Albania, and the families of those who lost their lives.

Tourists and visitors

Injured as a driver, passenger, pedestrian or cyclist while travelling in Albania.

Foreign drivers

Accidents with Albanian vehicles, or with other foreign vehicles, on Albanian roads.

Albanians living abroad

Accidents during a visit home, with the case handled while you are back abroad.

Families

When an accident in Albania takes the life of a relative.

Your rights under Albanian law

Albanian law on compulsory motor insurance gives injured people clear rights, whatever their nationality.

  • You claim directly from the insurer of the vehicle at fault. You do not have to pursue the driver personally.
  • For injury or death, the insurer must respond within 90 days and, once an amount is agreed, pay within 14 days.
  • Both financial and non-financial damage are covered: medical costs, lost earnings, loss of working capacity, pain and suffering.
  • Passengers are covered, including those getting in or out of the vehicle.
  • If the vehicle at fault was uninsured or not identified, the Compensation Fund pays.
  • If the vehicle at fault was foreign-registered, the claim goes to the Albanian Insurance Bureau.
  • If the insurer does not respond, disputes the amount or refuses to pay, the case can go to court.

Law no. 32/2021 on compulsory insurance in transport, Articles 9, 10, 18, 25, 28 and 41.

How it works from abroad

Most of the work can be done without you coming back to Albania.

  1. Contact us

    Call, email or send a WhatsApp message with a short account of what happened.

  2. Send your documents

    Photos or scans of your medical records, the police report number and any receipts.

  3. Power of attorney

    Signed before a notary in your country, with an apostille where required, or at an Albanian consulate.

  4. We make the claim

    We deal with the police file, the medical expert assessment and the insurer.

  5. Court, if needed

    If the insurer does not pay fairly, we take the case to an Albanian court.

Our feeNo win, no fee.

Our fee is a percentage of the compensation you receive, agreed in a written contract. Your first phone consultation is free.

What to do after an accident in Albania

If you are still in Albania, these steps protect your claim.

  1. Get medical care

    Call 127 for an ambulance. See a doctor the same day, even if you feel fine, and keep every medical document.

  2. Call the police

    Call 129. When someone is injured, the police make a report and the case goes to the prosecutor. Note the police station and case number.

  3. Record the scene

    Photograph the vehicles, number plates, injuries and the road. Take the names and phone numbers of witnesses.

  4. Get the other driver's details

    Name, licence, number plate, insurance company and policy number. For foreign vehicles, photograph the green card.

  5. Do not sign anything from the insurer

    Do not accept an offer or sign a statement before getting advice. Once signed, you may not be able to claim more.

Questions from foreign clients

Do I need to come back to Albania?

Usually not. You sign a power of attorney in your country and we handle the case here. If a court or medical expert needs you in person, we tell you well in advance.

I rented the car. Am I still covered?

Yes. As a passenger or as a driver who did not cause the accident, you can claim from the insurer of the vehicle at fault.

The other driver drove away. What now?

If the vehicle is not identified, the claim is made to the Compensation Fund.

How long does it take?

The insurer has 90 days to respond to an injury claim. If the case goes to court, it takes longer. We keep you updated at every step.

What does it cost?

No win, no fee. Our fee is a percentage of the compensation you receive, agreed in a written contract before we start. Your first phone consultation is free.

Contact us

Tell us what happened. We will tell you clearly whether you are entitled to compensation and what comes next.

AddressRruga e Kavajës, Qendra Condor, Tirana, Albania
Phone and WhatsApp+355 68 202 5084

Tell us about your case

A short description is enough: where, when and what injuries.

We'll call you

Leave your name and number and we will call you back, free of charge.

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